021 192 6699
AirNZ chatbot

Oscar the chatbot

Client

Air New Zealand

Objective

Answer customers’ commonly asked questions in an innovative and entertaining way.

Summary

Word Joiner worked alongside Air New Zealand’s in-house IT team to script a knowledge base of answers for the airline’s first chatbot – Bravo Oscar Tango, Oscar for short.

Drop us a line today

Phone, text or WhatsApp

021 192 6699

Email

jo@wordjoiner.co.nz