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Employee Communications

The purpose of employee communications is to improve productivity. Messages, conversations and shared information should provide all staff with a clear understanding of their role in supporting your strategies, the capability to do it well and the will to contribute beyond the measurable minimum.

Senior management communication plans

Senior management communication plans Senior managers understand the importance of leadership, and effective leadership begins with great communication.

An annual employee communication plan for your chief executive and each general manager maximises their communication opportunities. It also encourages consistency of messages from the executive team, and consistency between internal and external communications from these key leaders.

The plan can include:
  • Guidelines on who should communicate about what, and to what level of detail.
  • Identification of scheduled and potential communication opportunities
  • Tone and manner guides, and word lists that align with the organisation’s culture and brand.
  • Monthly messages for executives to communicate, so that important information can rise above the general noise at critical times.
  • Communication toolkits that include summary slides about the organisation, scripting for contentious questions, key facts and figures.
  • Informal talking points to reinforce high-level strategies. Senior executives can include these in semi-formal speaking opportunities, such as opening training sessions or when attending staff celebrations.

Once established, the plans continue as living documents. As milestones are reached or issues arise, communication points should be distributed to senior managers for inclusion in their plans.

If you would like experienced help putting communication plans together for your senior team, please give us a call.